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01
How can I get a TOURPUTT simulator installed at my home/place of business?
You can contact our partnered installation partners directly for a quote. Our installation partners are listed on the bottom of our website's main page, www.tourputt.com.
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02
What are the minimum space requirements for the TOURPUTT system?
The minimum footprint and ceiling height requirments are listed on the "ABOUT" page of our website. If you have a buildout that have a unique space limitations, please fill out a "Contact" form on the website.
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03
Can I build my own flooring for the TOURPUTT System?
The flooring for the TOURPUTT Ground model can be a custom build, but please consult with the TOURPUTT team to see if an install of the Ground model is ideal for your custom green. The flooring for the TOURPUTT Circle and Box models are important components for the simulator and the slope and hole locations on the flooring has to be very accurate. Our trusted installation partners on the main page of our website can assist you in getting the proper flooring for our systems.
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04
What is the TOURPUTT Care Program?
The TOURPUTT Care program is an annual subscription based package for simulator owners so they can receive the newest and latest releases of training, drill and game features, and remote tech care. It also gives owners access to the TOURPUTT Certification program, which is a program designed to give you insights into the ins & outs of the system and tested methods to implement TOURPUTT into your teaching curriculum.
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05
How to Install Tourputt Easy Fix
▶ [Tourputt Easy Fix] is an automatic recovery program you can try first when errors occur while using TOURPUTT Circle or Box, before contacting customer service.
▶ Use it in these situations!
※ When the program fails to launch
※ When ball recognition fails
※ When the image projected onto the green is abnormal
▶ Installation Method
1. Visit the TOURPUTT official website (https://eng.tourputt.com)
2. Click [SERVICE] at the top > Click [DOWNLOAD] on the right
3. Download and run [Tourputt Easy Fix]
4. After download completes, run the [Tourputt Easy Fix] file created on your desktop.